Shipping Policy
Effective Date: 17-Nov-2024
At Bebo Studio( Trademark of Mahi Madan India Private Limited), we are committed to delivering your orders promptly and securely. Please review our Shipping Policy for detailed information on shipping timelines, costs, and processes.
1. Shipping Timeline
- All orders are processed within 1-2 business days after payment confirmation.
- Orders are delivered within 7 business days after processing. Delivery times may vary depending on your location and courier services.
- Customized or made-to-order items may require additional time for production and delivery.
2. Shipping Charges
- Domestic Shipping (India): Shipping charges will be calculated at checkout based on your location and order size.
- International Shipping: We currently offer international shipping.
3. Order Tracking
Once your order is shipped, you will receive an email with the tracking details to monitor the status of your shipment.
4. Delivery Areas
We deliver to most cities across India. If your location is not serviceable, we will notify you and provide alternative solutions.
5. Delivery Issues
- Delays: While we aim to deliver within the specified timeline, unforeseen circumstances such as weather conditions, courier delays, or holidays may affect delivery.
- Incorrect Address: Please ensure the shipping address provided is accurate. Bebo Studio will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses.
6. Missing or Damaged Packages
If your package is lost or arrives damaged:
- Contact us at info@bebostudio.com within 48 hours of delivery with your order details and any supporting evidence (e.g., photos of the damaged package).
- We will work with the courier to resolve the issue and provide a replacement or refund if necessary.
7. Changes to Shipping Address
If you need to update your shipping address after placing an order, please contact us immediately at info@bebostudio.com. Changes may not be possible if the order has already been dispatched.
8. Contact Us
For any questions or concerns regarding shipping, please reach out to us:
Email: info@bebostudio.com